Making Calls Simple and Enjoyable for Seniors

Talking to the people you love should be one of life's pleasures — not a source of stress. If video calling feels a little daunting at first, you're not alone. Many people feel the same way, but with a few simple tips, it can quickly become something you look forward to every week.

Free Calls for Seniors

5/2/20262 min read

A cheerful older woman making a video call on a tablet in a cozy living room.

You Don't Need to Be "Good With Technology"

One of the biggest things that puts people off video calling is the idea that it's complicated. The truth is, modern apps are designed to be as simple as possible. If you can tap a button on a phone screen, you can make a video call.

Start with just one app — whichever one your family or friends already use — and stick with it. You don't need to learn them all.

Choosing the Right App for You

WhatsApp — The most popular choice in the UK. Free, simple, and works on any smartphone.

FaceTime — If you have an iPhone or iPad, this is already on your device and couldn't be easier to use.

Zoom — Brilliant for larger family gatherings or group calls with several people at once.

Skype — A tried-and-tested option that works well on both computers and smartphones.

Making the Experience More Enjoyable

Set a regular time — Agree on a regular day and time to call family, so everyone knows when to expect it. Many families do a Sunday morning call or a midweek catch-up.

Use a stand or prop — Holding a phone for a long call can get tiring. A simple phone stand (available cheaply online) makes calls much more comfortable.

Try headphones or earbuds — These can make it much easier to hear clearly, especially in a noisy environment or if the other person has a quiet voice.

Good lighting makes a big difference — Sit facing a window or lamp so your face is clearly visible. It makes the whole call feel warmer and more personal.

What to Talk About

Sometimes it helps to have a few ideas ready, especially for longer calls:

Share what you've been up to that week
Ask about what the grandchildren have been doing at school
Talk about something you've watched on TV or read recently
Plan something to look forward to together

It Gets Easier Every Time

Like anything new, video calling feels more natural the more you do it. After just a few calls, you'll wonder what you were ever worried about. And the joy of seeing a familiar face — wherever they are in the world — makes it more than worth it.

Looking for step-by-step guides on specific apps? Browse our guides section for simple, easy-to-follow instructions.